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Dale Carnegie
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#	Item
91	353DC_Modules_Customerservice_rev5.indd Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2010-11-16 16:38:34 Telephony Marketing Customer experience management Business Customer experience
92	Competencies that are addressed: PRIMARY COMPETENCY CATEGORIES: • Leadership— Drives business results by Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2011-01-20 12:24:52 Management Learning Skill Customer experience Marketing Business Customer experience management
93	Competencies that are addressed: PRIMARY COMPETENCY CATEGORIES: • Customer Experience— Creates an environment Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2010-11-16 16:44:47 Customer experience Loyalty business model Marketing Customer experience management Business
94	353DC_Modules_Customerservice_rev5.indd Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2010-11-16 16:34:08 Customer service Skill Customer experience management Keirsey Temperament Sorter Rational temperament
95	353DC_Modules_PresentationEffectiveness_rev5.indd Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2010-11-16 17:52:41 Social psychology Human communication Skill Teamwork Behavior Human resource management Presentation Competence
96	Competencies that are addressed: PRIMARY COMPETENCY CATEGORIES: • Customer Acquisition— Identifies and converts Add to Reading List Source URL: saskatoon.dale-carnegie.ca Language: English - Date: 2011-01-20 14:29:33 Selling Personal selling Buyer Solution selling Business Sales Marketing
97	COFFILL SCHOOL OF MEMORY M ASTERING N AMES & F ACES “Remember that a person’s name is, to that person, the sweetest and most important sound in any language.” — Dale Carnegie Develop the attitude that you must r Add to Reading List Source URL: sco.ca.gov Language: English - Date: 2014-10-25 16:57:26 Cognitive science Recall Eidetic memory Scar Attitude HM Brand Mind Memory Mental processes
98	Executive Director: Sandra Williams November 2010 The Kirksville Area Chamber of Commerce That’s what Dale Carnegie Training is all about. Add to Reading List Source URL: www.kirksvillechamber.com Language: English - Date: 2012-08-03 14:08:24 A. T. Still University Kirksville micropolitan area Missouri Essential Air Service Kirksville Regional Airport
99	ACCET Document 3.3 Date Developed: August 1996 Date Revised: April 2008/November 2010 Pages: 1 of 25 Pertinent to: Dale Carnegie & Associates, Inc./ Franchises - Avocational/Prof. Development Add to Reading List Source URL: docs.accet.org Language: English - Date: 2012-07-05 15:51:36 Management Contract law Franchising Marketing Internal control Finance Policy Program evaluation Evaluation Auditing Sociology
100	ACCET Document 3.3 Date Developed: August 1996 Date Revised: April 2008/November 2010 Pages: 1 of 25 Pertinent to: Dale Carnegie & Associates, Inc./ Franc Add to Reading List Source URL: docs.accet.org Language: English - Date: 2012-07-05 15:51:35 Internal control Needs assessment Program evaluation Ethics Evaluation Auditing Sociology